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	Frequently Asked Questions
	We have sorted all FAQs which member are mostly inquired. Please use a FAQ search for more information before sending us your inquiry.

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General inquiry

1. What are the advantages of purchasing a website template?
The first advantage is price: You get a high quality design for just $50-$60 without any other charges Second advantage is time frame: It usually takes several days for a good designer to produce a web page of such quality.

2. Is it reasonable to make unique purchase of template that was already purchased before?
Yes. Because there is very small chance to find the same design on the Internet. There are more than 5,000,000,000 web pages online now.

3. Is it possible to use your templates to develop websites for my customers?
Yes. It is perfect for designers who want to offer their customers a high-quality design and also save time and money. You're entitled to create only one project (one domain name).

Registration

1. What kind of benefit can I get, if I registry in desingcontents.com?
You can download resource when you registered. Also you can get mailing service and you can join in the event.

2. If I lost my ID or Password, What can I do?
Please follow the steps below to retrieve your username and password. 1. Click Login. 2. Click Forgot Password? 3. Type your first name in the First Name field. 4. Type your last name in the Last Name field. 5. Type your email address in the Email field. 6. Select the password retrieval hint you chose at registration and type in hint answer. 7. Click Send Login. Within minutes you will receive an email from Design Contents containing your login information.

3. How can I secede?
Unfortunately, We don�t have menu for this. You may send us an email with your information for secession.

Application

1. What do I receive when I order a template or other contents?
After you complete the payment via our secure form you will receive a confirmation email with link(s) to download.zip(s). The .zip file(s) contain the following: PSD file(s), FLA file(s), AI file (s) and other useful file(s). It may different by contents. For example, detail illustration contents file(s) doesn�t included PSD file(s). You will need unzipping software to open the .zip archive. You might visit www.WinZip.com. Mac users may visit www.StuffIt.com.

2. What am I allowed and not allowed to do with the templates?
You may build a website using the template in any way you like. You may not resell or redistribute templates. Claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of content providing companies and individuals. Make more than one project using the same template. (You have to purchase the same template once more in order to make another project with the same design)

3. When I try to open the contents file, I get an error Unexpected file format.
This means that contents file is incompatible with your program (Photoshop, Flash, Illustrator) version. Please install suitable version program to edit contents file or contact us to support you.

Payment

1. Is the license a one-time fee payment?
Yes, the payment for your template is a one-time fee without any additional charges. After purchasing you may use the template as many times as you need for one website.

2. Is there any return policy?
Since Designcontents.com is offering non-tangible irrevocable goods we do not issue refunds after the product is shipped, which you are responsible for understanding upon purchasing any article at our site. Please make sure that you've carefully read 'sources available' section. We only make exceptions with this rule when the product appears to be not-as- described on a case-by-case basis in agreement of the parties concerned. The deadline for any refund claim is one week after the delivery date.

3. Do you have any discount?
Yes, we have discount by event.